Raphael MussaGeoMentor

Privacy Notice

Last updated: 8/5/2026

This Privacy Notice explains how GeoMentor, a training program initiated and led by mentor Raphael Mussa on behalf of Geoinsight Enterprise ("GeoMentor", "Geoinsight Enterprise", "we", "us"), collects, uses, and protects personal data when you use our website and learning services (the "Service"). Geoinsight Enterprise is the data controller for the personal data described here.

1. Personal data we collect

  • Account data: name, email address, login credentials, profile details.
  • Learning data: enrolled paths, lesson progress, submissions, meeting bookings.
  • Support data: messages and attachments you send to us.
  • Technical data: device identifiers, IP address, browser type, usage telemetry, log data.
  • Cookies: essential cookies for authentication and session handling.

2. How we use personal data

  • Create and manage your account, and provide the Service.
  • Deliver mentorship, lessons, scheduling, and learning materials.
  • Provide customer support and respond to your enquiries.
  • Maintain security, prevent fraud, and enforce our Terms.
  • Improve and develop the Service.
  • Send service-related communications.

3. Legal bases

We process personal data on the basis of: performance of our contract with you, our legitimate interests (operating, securing, and improving the Service), your consent (where required), and compliance with legal obligations.

4. Sharing your data

We share personal data with:

  • Service providers / subprocessors — hosting, database, email, analytics, and support tools used to operate the Service.
  • Paddle.com Market Limited — our Merchant of Record. Paddle handles payments, subscription management, tax compliance, invoicing, and related customer service for orders. Paddle acts as an independent controller for that data.
  • Professional advisers — legal, accounting, and similar advisers when needed.
  • Authorities — where required by law or to protect our rights.

5. Data retention

We retain personal data for as long as your account is active and as needed to provide the Service, comply with our legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we delete or anonymise it.

6. Your rights

Depending on your location, you may have the right to access, rectify, erase, restrict, port, or object to the processing of your personal data, and to withdraw consent. You may also have the right to lodge a complaint with your local data protection authority. To exercise any of these rights, contact us using the details below.

7. International transfers

Where personal data is transferred outside your country, we use appropriate safeguards such as Standard Contractual Clauses or rely on adequacy decisions where available.

8. Security

We apply appropriate technical and organisational measures, including encryption in transit, access controls, and least-privilege practices, to protect personal data.

9. Cookies

We use essential cookies required to operate the Service (for example, authentication and session cookies). You can manage cookies through your browser settings.

10. Contact

For any privacy-related question, contact GeoMentor through our contact page.